Privacy Policy for SG Buildmart Solutions

SG Buildmart Solutions ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our online platform, direct communications, or in-person business dealings related to the wholesale and retail of building materials.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Identification Information: This includes information you provide directly to us such as your name, company name, address, email address, phone number, and payment details (e.g., bank account information for business transactions).
• Commercial Information: Details related to your purchases of structural steel, cement, aggregates, timber, roofing materials, pipes and fittings, electrical supplies, painting and coating products, and general construction hardware, including order history, product preferences, and transaction records.
• Technical Data: When you access our online platform, we may collect technical information such as your IP address, browser type, operating system, and usage patterns. This data helps us understand how our online platform is used and improve its functionality.
• Communication Data: Records of your communications with us, including inquiries, feedback, and customer service interactions.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to facilitate our business operations and provide you with seamless service:

• To Process Transactions: To fulfill your orders for building materials, process payments, and manage your account.
• To Provide and Improve Our Services: To deliver the requested products, respond to your inquiries, provide customer support, and enhance our product offerings and service delivery.
• For Marketing and Communication: With your consent, we may use your contact information to send you updates on new products, special offers, and industry news that may be of interest to you. You can opt-out of these communications at any time.
• For Internal Operations: For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and for legal and regulatory compliance.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties for their direct marketing purposes without your explicit consent. We may share your information with trusted third parties who assist us in operating our business and providing services to you, under strict confidentiality agreements. These include:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, logistics and delivery services, IT support, and data analytics.
• Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We utilize industry-standard practices and technologies such as encryption and secure data storage to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Any changes will be posted on this page, and the "last updated" date will be revised accordingly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SG Buildmart Solutions

18 Woodlands Industrial Park E1, #01-05,

Singapore, Singapore, 757714

Singapore